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Pool care trouble shooting guide

Please note that this chart is to be used only as a guide since pool water
problems are often the result of several factors.

PROBLEM POSSIBLE CAUSE SOLUTION
CLOUDY WATER High pH Use pH REDUCER to lower pH to 7.2 – 7.6.
Dirty Filter Check filtration system. Backwash if needed. Use FILTER CLEAN (formerly called Cartridge Cleaner) regularly. Use SUPER SHIMMER to improve filter efficiency and add sparkle to the water.
Low Free Chlorine Shock with BLAST OUT, CHLOR-BURST™, or BLITZ™ to bring free chlorine level to ideal range of 1 – 3 ppm.
High Total Alkalinity Use pH REDUCER to reduce total alkalinity to 80 – 150 ppm.
GREEN WATER Green Algae (hazy water) Use pH REDUCER or pH INCREASER to adjust pH to ideal range of 7.2 – 7.6. Shock with BLAST OUT, CHLOR-BURST™, or BLITZ™. Wait 6 – 12 hours and treat pool with HALT™ 50 Algaecide weekly to prevent reoccurrences.
Copper in fill water (clear with green tint) Use SUPER RUST & SCALE as directed. Wait overnight.Test and adjust chlorine and pH levels as needed.
REDDISH BROWN WATER Dissolved iron or manganese in water Use pH INCREASER or pH REDUCER to adjust pH to 7.2 – 7.6. Use SUPER RUST & SCALE as directed. Run filter until clear.
EYE AND SKIN IRRITATION Combined chlorine (chloramines) level too high Shock with BLAST OUT, CHLOR-BURST™, or BLITZ™. Circulate overnight.Test and adjust free chlorine residual to ideal range of 1-3 ppm.(May require another shock treatment.)
pH level too high or too low Use pH REDUCER or pH INCREASER adjust pH level to 7.2 – 7.6.
CHLORINE ODOR Combined chlorine (chloramines) level too high Shock with BLAST OUT, CHLOR-BURST™, or BLITZ™. Circulate overnight.Test and adjust free chlorine residual to ideal range of 1-3 ppm. (May require another shock treatment.)
CALCIUM SCALE FORMATION pH too high Use pH REDUCER to bring pH level to 7.2 – 7.6.
Total alkalinity too high Use pH REDUCER to bring total alkalinity to 80 – 150 ppm.
Calcium content too high Use SUPER RUST & SCALE as directed.
CORROSION OF METAL PARTS pH too low Add pH INCREASER to bring pH to 7.2 – 7.6.
Total alkalinity to low Add ALKALINITY INCREASER to raise total alkalinity to 80 – 150 ppm.
HIGH CHLORINE CONSUMPTION High temperatures and heavy chlorine throughout the season Use STABILIZER at the start of each season. Always use stabilized Blue Wave chlorine, (i.e.: 3″ SANITIZING TABLETS).
UGLY “RING” AT THE WATERLINE Grease and oil from swimmers Clean walls and surfaces regularly using TILE & VINYL CLEANER.
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